Useless

A shy and introverted man working in a call center finds his life disrupted when his company decides to implement a new AI system designed to improve customer service. As the AI becomes more sophisticated, it begins to mimic and eventually surpass human interaction, leading to existential questions for the employees and a poignant exploration of loneliness and connection in the digital age.

Useless received generally positive reviews from critics, who praised its thought-provoking premise and strong performances, particularly from Mark Rylance. However, some found the pacing to be slow and the narrative occasionally meandering.

• Praised for its timely exploration of artificial intelligence and its impact on human connection.
• Mark Rylance's performance is a standout, conveying subtle emotional depth.
• Some critics noted a lack of narrative drive and a somewhat predictable trajectory.

Google audience: Audiences appreciated the film's relatable themes of workplace anxiety and the search for meaning in a technologically advancing world. Many found the character's journey engaging, though a segment of viewers felt the film could have been more emotionally resonant.

The film's script was developed through extensive research into the emotional and psychological effects of working in call centers and the integration of AI in customer service roles.