Customer Announcement

A young Black woman navigates a series of challenging and often dehumanizing customer service interactions. The film explores themes of race, microaggressions, and the emotional toll of constant professional politeness in the face of disrespect. It highlights the internal struggle to maintain composure while dealing with frustrating and sometimes outright offensive customer behavior.

Customer Announcement received positive attention for its concise yet impactful portrayal of everyday racism and workplace dynamics. Critics praised its subtle storytelling and the lead performance, noting its relevance in contemporary discussions about social justice and professional environments. The film was particularly lauded for its ability to evoke strong emotional responses within a short runtime.

• A powerful and timely short film that expertly depicts microaggressions.

• Brittany S. Hall delivers a compelling performance, capturing the exhaustion of navigating difficult customer interactions.

• The film's subtle approach makes its message about racial bias and professional endurance all the more impactful.

Google audience: Information on Google user reviews and ratings is not readily available for this short film.

Screened at various film festivals, including the BlackStar Film Festival.

The film was shot over just a few days, with director Alia Rose drawing inspiration from personal experiences and observations of the service industry.